Transformational nursing leadership is associated with reductions in medication errors, lower patient mortalities, increased patient satisfaction and lower staff turnover, according to a new infographic by Bradley University.
The infographic examines five nursing leadership styles and their impact on patient outcomes.
UnityPoint Health has moved from a siloed approach to improving the patient experience at each of its locations to a system-wide approach that encompasses a consistent, baseline experience while still allowing for each institution to address its specific needs.
Armed with data from its Press Ganey and CAHPS® Hospital Survey scores, UnityPoint’s patient experience team developed a front-line staff-driven improvement action plan.
Improving the Patient Experience: Engaging Front-line Staff for a System-Wide Action Plan, a 45-minute webinar on July 27th, now available for replay, Paige Moore, director, patient experience at UnityPoint Health—Des Moines, shares how the organization switched from a top-down, leadership-driven patient experience improvement approach to one that engages front-line staff to own the process.
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Tags: health outcomes, nursing, patient outcomes
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