8 Ways EHRs Can Enhance Care Coordination for the Chronically Ill

Monday, June 27th, 2011
This post was written by Cheryl Miller

Care planning, provider-patient communications and intra-office coordination are just some of the ways that EHRs can significantly improve care coordination for the chronically ill in a medical home, finds a new report from the eHealth Initiative. The report based its results on a 12-month project that tracked 119 patients with Type 2 diabetes and heart disease at two test sites. Notably, the EHR systems used at both sites had functions to support care coordination that were not utilized. This week’s Healthcare Business Weekly Update issue provides the details.

Also this week, we report on consumers worldwide who are tightening their belts in response to the current tenous economic climate, according to a new Deloitte Center for Health Solutions’ survey of more than 15,000 global healthcare consumers in 12 countries. In the United States alone, more than a third said they were using generic instead of brand name drugs to save money; one fourth of those surveyed in the United States admitted to skipping doctors’ visits entirely.

Eliminating claims payment errors could help to defray some portion of healthcare costs, says the AMA. According to the association’s fourth annual National Health Insurer Report Card, commercial health insurers have an average claims-processing error rate of nearly 20 percent, an increase of two percent from last year. AMA estimates that eliminating health insurer claims payment errors would save $17 billion annually.

And finally, a significant segment of the healthcare industry is reframing its care delivery structure as an accountable care organization (ACO) or will do so in the near future. You can find out more in our new video, 2011 Benchmarks in Accountable Care Organizations: Healthcare ACO Readiness Assessment:

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