Hospitals Should Try Patient-Centered Approach

Monday, September 27th, 2010
This post was written by Patricia Donovan

A patient-centered approach can be as effective in a hospital setting as it is in the primary care office, says a new study from Geisinger Health System. In a featured story in this week’s Healthcare Business Weekly Update, Geisinger reports that its Continuum of Care model — timely, coordinated, risk-stratified care of hospitalized patients — could save nearly 100,000 hospitalized patient lives each year as well as significant healthcare dollars. Earlier this month, Geisinger reported that its ProvenHealth Navigator, its self-developed medical home model, is capable of reducing admissions by 18 percent and readmissions by 36 percent for its Medicare Advantage members.

Risk stratification factors heavily into Kaiser’s handling of high and ultra-high ED users, as you’ll read in another of this week’s stories. And in the first of our new monthly podcasts on healthcare market metrics, HIN’s Melanie Matthews delivers the just-published results on reducing avoidable emergency room use.

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