The Role of Embedded Case Managers in Clinical Transformation

Embedded case managers are the latest step in CDPHP’s clinical transformation, which began in 2008 with a transition to the patient-centered medical home model and continued with the introduction of new payment models in 2009 and 2010. Lisa Sasko, CDPHP director of clinical transformation, and Charlene Schlude, the organization’s director of case management, describes the embedded case manager’s role in a new era of healthcare, targeted patients and disease states and some of the operational and cultural issues surrounding the co-location of case managers in physician practices.

Ms. Sasko and Ms. Schlude shared the business case for embedded case managers as well as an inside look at the day-to-day interactions of embedded case managers with providers in practices during a September 20, 2011 webinar The Role of Embedded Case Managers in Clinical Transformation, sponsored by The Healthcare Intelligence Network.

Length: 5:32 minutes

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