Parsing Palliative Care and the Patient Experience

While 'palliative' literally means to cloak or conceal, healthcare is taking the wraps off this critical service in spite of provider resistance. A well-timed palliative care consult can enhance the patient experience and foster appropriate use of healthcare resources.

This HINfographic provides information on initial care consultations, Medicare metrics impacted by palliative care, palliative care teams, challenges of palliative care and more.

Parsing Palliative Care and the Patient Experience
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2013 Healthcare Benchmarks: Palliative Care


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Dr. Joseph Agostini

Listen to Dr. Joseph Agostini, senior medical director of Aetna Medicare, on the key elements of the Compassionate Care program as well as some of the challenges the case managers....


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More information on this topic can be found in 2014 Healthcare Benchmarks: Palliative Care. While the infographic provides a plethora of palliative care data, this exclusive resource goes even further. This 40-page report documents emerging trends in palliative care at more than 200 healthcare organizations, from the timing for initial palliative care consults to individuals on the palliative care team to the impact this specialized care is having on healthcare utilization and the patient experience two critical markers of healthcare performance.

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