Posts Tagged ‘member engagement’

HINfographic: Patient Engagement: Educate to Overcome Social Determinants of Health and Low Health Literacy

October 30th, 2017 by Melanie Matthews

Social determinants of health (SDOH), conditions in which individuals are born, grow, live, work and age, and low health literacy pose the greatest barriers to engaging patients in self-care, say respondents to the 2017 Patient Engagement Survey by the Healthcare Intelligence Network.

A new infographic by HIN examines the top components of patient engagement programs, the most challenging patients to engage and the return on investment from patient engagement programs.

Beyond hoped-for improvements in clinical outcomes from actively engaged patients, patient engagement metrics now factor heavily into the equations of risk- and value-based reimbursement models.

2017 Healthcare Benchmarks: Patient Engagement documents tactics, targeted populations and clinical conditions, program components, technology use, success measures, challenges and many other patient engagement metrics reported by 75 healthcare organizations responding to the 2017 Patient Engagement survey by the Healthcare Intelligence Network.

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Infographic: The “ME” in Member Experience

October 17th, 2012 by Melanie Matthews

Building rich health plan member profiles is a foundational step to engage health plans members and ultimately improve health outcomes, says Silverlink Communications.

Silverlink has created an infographic that depicts the decentralized approach to member communications and how a detailed member profile can overcome the deficiencies of the decentralized approach.

Member Experience

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