Posts Tagged ‘access to care’

AMITA Health Places Patient at Center of Care Management Redesign

February 2nd, 2017 by Patricia Donovan
AMITA Health care management redesign

AMITA Health’s care management redesign began in one patient unit on one floor.

In rolling out a new connected care management strategy across its nine-hospital system, AMITA Health aimed to keep its target patient population at the heart of the initiative—unit by unit, floor by floor. Here, Susan Wickey, vice president, quality and care management at AMITA Health, shares one of the guiding principles of the Medicare Shared Savings Program Accountable Care Organization (MSSP ACO).

The key component for us in our redesign was making sure that the patient was at the center of everything we did. With that in mind, we developed structured processes and programs that would span the care continuum while retaining the patient at the center. We wanted to establish relationship-based care with the patient and the primary care physician. We wanted to be able to use available data to help drive our decisions. We wanted to ensure that our patients had regular access to care, and that we leveraged what we currently had in place.

Our congestive heart failure clinic was key in this process. Navigating through the care continuum is not an easy process for many of our patients. We wanted to make sure we could help them through that, and construct some processes for them to be able to navigate. We wanted to make sure we were continuing to build the health literacy of our patients and our families. We wanted to establish interventions for the most vulnerable population of patients. We wanted to make sure we had a dedicated, multidisciplinary team to help us. We had psychiatrists, dieticians, pharmacists, primary care physicians and physician champions along the way to help us.

We began implementation very slowly, starting with a specific cohort of patients on one specific unit. This cohort was small; the number of people touching the cohort at the time was small. As we went along, we were able to define problem areas where we needed to intervene, quickly readjust and then go down the right path.

Slowly, over a period of time, we were able to add additional floors in our acute care hospitals, which then meant adding additional staff. Those additional staff then became the super users who helped us roll out the program on the next floor.

Source: Centralized Care Management to Reduce Readmissions and Avoidable ED Visits in High-Risk Populations

Centralized Care Management to Reduce Readmissions and Avoidable ED Visits in High-Risk Populations

Centralized Care Management to Reduce Readmissions and Avoidable ED Visits in High-Risk Populations describes how the nine-hospital system inventoried, reexamined and revamped its care management resources, ultimately implementing a centralized care management model.

Infographic: Healthcare Provider Demand Under ACA

March 4th, 2015 by Melanie Matthews

Some 11 million Americans now have health insurance under the Affordable Care Act, according to a new infographic by The Commonwealth Fund.

The infographic examines the healthcare systems’ ability to serve these newly insureds.

Healthcare Trends & Forecasts in 2015: Performance Expectations for the Healthcare IndustryFrom collaboration and consolidation to the inevitable acceptance of a value-based system, the state of healthcare continues to stimulate health plans, providers and employers.

Healthcare Trends & Forecasts in 2015: Performance Expectations for the Healthcare Industry, HIN’s eleventh annual industry forecast, examines the factors challenging healthcare players and suggests strategies for organizations to distinguish themselves in the steadily evolving marketplace.

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HINfographic: 7 Patient-Centered Strategies to Generate Value-Based Reimbursement

December 23rd, 2013 by Jackie Lyons

With time and resources at a premium, healthcare organizations are increasingly selective about allocation of human and financial capital. There are, however, a select group of initiatives and strategies worthy of C-suite investment.

Population health management, care coordination and integrated care delivery are among the top patient-centered healthcare strategies in 2014, according to a new infographic from the Healthcare Intelligence Network. This HINfographic also identifies the other top strategies, as well as metrics from existing programs.

7 Patient-Centered Strategies to Generate Value-Based Reimbursement

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Information presented in this infographic was excerpted from: 7 Patient-Centered Strategies to Generate Value-Based Reimbursement. If you would like to learn more about patient-centered strategies for value-based reimbursement, this resource includes even more information, including hospital-SNF care transitions, closing dual eligible care gaps, and lessons learned and results from some of the most recognizable names in healthcare — Kaiser Permanente, Mayo Clinic Health System, Monarch HealthCare, HealthFitness, and WellCare.

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Infographic: Shortage of Primary Care Physicians

December 12th, 2013 by Jackie Lyons

With the implementation of the Affordable Care Act, millions of people are gaining health coverage and access to healthcare. However, there may be a shortage of doctors to treat these patients in many parts of the United States, suggests a new infographic from the Commonwealth Fund.

For example, the infographic shows the number of primary care physicians in several counties in Texas, ranging from 83 residents per one PCP in one county to 14,081 residents per PCP in another. Thirty-five Texas counties have more than 3,000 resident per primary care provider.

Top Public Health Risks

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You may also be interested in this related resource: 7 Value-Based Priorities for Healthcare’s Smart Money.