Archive for the ‘Telehealth & Telemedicine’ Category

Infographic: State of Healthcare IOT

June 14th, 2017 by Melanie Matthews

By 2019, 87 percent of healthcare organizations will have adopted Internet of Things (IoT) technology
and 76 percent believe it will transform the healthcare industry, according to a new infographic by Aruba Networks.

The infographic examines how business executives are using IoT today and what they expect from it in the future.

Healthcare Trends & Forecasts in 2017: Performance Expectations for the Healthcare Industry Not in recent history has the outcome of a U.S. presidential election portended so much for the healthcare industry. Will the Trump administration repeal or replace the Affordable Care Act (ACA)? What will be the fate of MACRA? Will Medicare and Medicaid survive?

These and other uncertainties compound an already daunting landscape that is steering healthcare organizations toward value-based care and alternative payment models and challenging them to up their quality game.

Healthcare Trends & Forecasts in 2017: Performance Expectations for the Healthcare Industry, HIN's 13th annual business forecast, is designed to support healthcare C-suite planning during this historic transition as leaders prepare for both a new year and new presidential leadership.

Get the latest healthcare infographics delivered to your e-inbox with Eye on Infographics, a bi-weekly, e-newsletter digest of visual healthcare data. Click here to sign up today.

Have an infographic you'd like featured on our site? Click here for submission guidelines.

Infographic: Futuristic Hospitals

May 26th, 2017 by Melanie Matthews

Hospitals across the globe are bringing together science and technology to improve patient care, according to a new infographic by Gap Medics.

The infographic explores some of the most futuristic hospitals in the world, where state of the art equipment and high tech medical care is advancing healthcare.

Remote Patient Monitoring for Chronic Condition Management: Leveraging Technology in a Value-Based System Encouraged by early success in coaching 23 patients to wellness at home via remote monitoring, CHRISTUS Health expanded its remote patient monitoring (RPM) enrollment to 170 high-risk, high-cost patients. At that scaling-up juncture, the challenge for CHRISTUS shifted to balancing its mission of keeping patients healthy and in their homes with maintaining revenue streams sufficient to keep its doors open in a largely fee-for-service environment.

Remote Patient Monitoring for Chronic Condition Management: Leveraging Technology in a Value-Based System chronicles the evolution of the CHRISTUS RPM pilot, which is framed around a Bluetooth®-enabled monitoring kit sent home with patients at hospital discharge.

Get the latest healthcare infographics delivered to your e-inbox with Eye on Infographics, a bi-weekly, e-newsletter digest of visual healthcare data. Click here to sign up today.

Have an infographic you'd like featured on our site? Click here for submission guidelines.

Guest Post: 5 Legal Considerations for Maximizing Telehealth Security

May 25th, 2017 by Ammon Fillmore and Mark Swearingen
Patient privacy and data security are key telehealth concerns providers must address.

Patient information privacy and security are key telehealth concerns for healthcare providers.

Telehealth is one of the fastest growing and developing areas of healthcare today. With this rapid growth come many questions and concerns that arise when legal and regulatory schemes are not able to keep up with the pace of development. One such concern is the legal and regulatory issues relating to the privacy and security of telehealth services. Telehealth services can be provided securely, but specific attention must be paid to information and application security in order to protect patient privacy and comply with laws such as the Health Insurance Portability and Accountability Act of 1996 ("HIPAA").

Healthcare provider executives who currently offer, or are considering offering, telehealth services to their patients should give attention and appropriate resources to the following areas in order to maximize the organization's security posture and operational efficiencies.

Arrangement Structure

One of the primary decisions for a healthcare provider organization to make with any telehealth arrangement is whether the organization will provide the telehealth services itself or in collaboration with a third party. Many considerations will be part of this decision, but information privacy and security should be one of them. An organization should only consider providing telehealth services on its own if it can dedicate sufficient resources and personnel to establishing and maintaining the secure transmission and storage of patient information. Only an organization with a competent and established information technology staff should consider providing telehealth services in this manner.

If an organization chooses instead to collaborate with a third party to provide telehealth services, there are several third parties with whom the organization can collaborate to provide those services securely. Those third parties can provide anything from equipment only to a full range of services, including digital infrastructure and professional physician services. When a third party is involved, the organization must also consider how to structure the arrangement for purposes of HIPAA, including determining whether the third party will be a business associate of the organization or whether the organization and the third party will function as a single Organized Health Care Arrangement ("OHCA") under HIPAA. These decisions will impact how information flows between the parties and who is responsible for securing that information.

Contractual Protections

Responsibility for securing information where the provider organization collaborates with a third party will be governed by the operative agreements between the parties, including the Business Associate Agreement, where applicable. Provider organizations should be sure that the agreements detail the third party's security-related obligations and establish the third party's responsibility for failing to meet those obligations. The operative agreements also should contain sufficient representations and warranties of the third party's security posture, including the technical specifications that the third party will implement in order to safeguard patient information. Equally important is making sure that the operative agreements include sufficient assurances that patient information will be accessible to the appropriate healthcare provider.

Technical Specifications

Telehealth arrangements will differ in the precise technical specifications that the parties implement to safeguard patient information. However, certain technical specifications are broadly applicable and can significantly reduce security risks. One example of such a specification is the use of encryption technology. Encrypting patient information, both while stored on computer systems and during transmission between systems, is an effective means of safeguarding the information from unauthorized third parties and preventing breaches from occurring. Another such specification is authentication of the participants in a telehealth encounter, the clinicians and patients themselves. It is important that technological measures are implemented to ensure the identity of both the clinicians and patients so that all parties can have confidence that the individuals involved in the encounter are actually who they appear to be. Provider organizations should strongly consider implementing such technologies in any telehealth services arrangement.

Security Awareness

Even the best technical safeguards can be compromised by human error, so it is imperative that effective security awareness training be provided both to workforce members as well as patients. Workforce members who participate in telehealth services arrangements must be made aware of their obligations to protect the privacy and security of patient information under their organization's policies and procedures and be sanctioned when a violation occurs. Likewise, patients should be provided with information about the security risks present in telehealth arrangements and advised of the steps they can take to mitigate those risks.

Security Risk Analysis

Provider organizations are required under HIPAA to periodically perform an enterprise-wide security risk analysis and to take steps to remediate any risks that are identified. The failure to do so can result in substantial fines and penalties to a provider organization. An enterprise-wide risk analysis considers not only the electronic health record but also any system or equipment that contains electronic patient information, which would include equipment and systems utilized in providing telehealth services. Accordingly, provider organizations should be sure to include telehealth systems in their risk analysis, including those utilized by a third party service and to address any identified risks and vulnerabilities in a timely fashion.

This article is educational in nature and is not intended as legal advice. Always consult your legal counsel with specific legal matters. If you have any questions or would like additional information about this topic, please contact Ammon Fillmore at (317) 977-1492 or afillmore@hallrender.com or Mark Swearingen at (317) 977-1458 or mswearingen@hallrender.com.

About the Authors: Ammon Fillmore and Mark Swearingen are attorneys with Hall, Render, Killian, Heath & Lyman, P.C., the largest healthcare-focused law firm in the country. Please visit the Hall Render Blog for more information on topics related to healthcare law.

Mark Swearingen

Mark Swearingen

Ammon Fillmore

Ammon Fillmore















HIN Disclaimer: The opinions, representations and statements made within this guest article are those of the author and not of the Healthcare Intelligence Network as a whole. Any copyright remains with the author and any liability with regard to infringement of intellectual property rights remain with them. The company accepts no liability for any errors, omissions or representations.

Infographic: The ROI of Telemedicine Programs

March 31st, 2017 by Melanie Matthews

A key factor for healthcare organizations evaluating telemedicine initiatives is a proven return on investment, according to a new infographic by Chiron Health.

The infographic examines the four steps needed to ensure improved patient experience, increased revenue, and a positive ROI from telemedicine.

Real-time remote management of high-risk populations curbed hospitalizations, hospital readmissions and ER visits for more than 80 percent of respondents and boosted self-management levels for nearly all remotely monitored patients, according to 2014 market data from the Healthcare Intelligence Network (HIN).

Remote Monitoring of High-Risk Patients: Telehealth Protocols for Chronic Care Management profiles a successful eight-year initiative by New York City Health and Hospitals Corporation's (NYCHHC) House Calls Telehealth Program that significantly lowered patients' A1C blood glucose levels.

Get the latest healthcare infographics delivered to your e-inbox with Eye on Infographics, a bi-weekly, e-newsletter digest of visual healthcare data. Click here to sign up today.

Have an infographic you'd like featured on our site? Click here for submission guidelines.

Infographic: Medicine, Millennials and Mobile

March 20th, 2017 by Melanie Matthews

Telehealth is becoming a bigger part of the U.S. medical landscape each year, according to a new infographic by URAC.

The infographic examines the growing number of businesses that currently offer or plan to offer telehealth benefits as part of their employee health benefit package and the key driver of this expansion.

Real-time remote management of high-risk populations curbed hospitalizations, hospital readmissions and ER visits for more than 80 percent of respondents and boosted self-management levels for nearly all remotely monitored patients, according to 2014 market data from the Healthcare Intelligence Network (HIN).

Remote Monitoring of High-Risk Patients: Telehealth Protocols for Chronic Care Management profiles a successful eight-year initiative by New York City Health and Hospitals Corporation's (NYCHHC) House Calls Telehealth Program that significantly lowered patients' A1C blood glucose levels.

Get the latest healthcare infographics delivered to your e-inbox with Eye on Infographics, a bi-weekly, e-newsletter digest of visual healthcare data. Click here to sign up today.

Have an infographic you'd like featured on our site? Click here for submission guidelines.

Infographic: Telemedicine Is Transforming Healthcare

January 30th, 2017 by Melanie Matthews

Telemedicine is one of the fastest growing sectors in healthcare. With increased pressure worldwide on improving the efficiency of care delivery and reducing costs, this growth is expected to be even more explosive in the next five years, according to a new infographic by ADROITENT.

The infographic looks at the impact of telemedicine, factors driving telemedicine growth and the benefits of telemedicine.

Remote Patient Monitoring To Drive Results in Value-Based ReimbursementAfter testing remote patient monitoring programs at a pilot level through its Penn Medicine Center for Health Care Innovation, the University of Pennsylvania Health System and School of Medicine is scaling out some of these programs to the health system level.

As healthcare organizations take on more risk for patients beyond their healthcare walls in value-based reimbursement models, the ability to monitor patients remotely to identify problems before they escalate is becoming critical.

During Remote Patient Monitoring To Drive Results in Value-Based Reimbursement, a 45-minute webinar on March 8th at 1:30 p.m. Eastern time, Katy Mahraj, innovation manager, Penn Medicine Center for Health Care Innovation, will share how her organization develops, test and implements new health improvement technologies and strategies using rapid cycle innovation.

Get the latest healthcare infographics delivered to your e-inbox with Eye on Infographics, a bi-weekly, e-newsletter digest of visual healthcare data. Click here to sign up today. Have an infographic you'd like featured on our site? Click here for submission guidelines.

Infographic: Why You Need to Leverage IoT in Healthcare

January 13th, 2017 by Melanie Matthews

Despite the healthcare industry experiencing steady growth year-over-year, many healthcare and healthcare information technology (HHIT) providers are beginning to see the cracks in their traditional business models, according to a new infographic by the Technology Services Industry Association (TSIA).

The infographic outlines the various ways HHIT organizations can embrace the Internet of Things (IoT) through smart, connected products to capture new revenue streams, including optimized customer processes, and improved business outcomes.

Why You Need to Leverage IoT in Healthcare

Real-time remote management of high-risk populations curbed hospitalizations, hospital readmissions and ER visits for more than 80 percent of respondents and boosted self-management levels for nearly all remotely monitored patients, according to 2014 market data from the Healthcare Intelligence Network (HIN).

Remote Monitoring of High-Risk Patients: Telehealth Protocols for Chronic Care Management profiles a successful eight-year initiative by New York City Health and Hospitals Corporation's (NYCHHC) House Calls Telehealth Program that significantly lowered patients' A1C blood glucose levels.

Get the latest healthcare infographics delivered to your e-inbox with Eye on Infographics, a bi-weekly, e-newsletter digest of visual healthcare data. Click here to sign up today. Have an infographic you'd like featured on our site? Click here for submission guidelines.

Infographic: A Digital Prescription for Medication Adherence

December 26th, 2016 by Melanie Matthews

A Digital Prescription for Medication AdherenceMedication adherence is a $337 billion problem in the U.S. healthcare industry. Patients failing to take their prescriptions or follow treatment plans result in more than $100 billion every year in hospitalizations alone, and healthcare spending on noncompliant patients is nearly double the cost of abiding patients, according to a new infographic by epam.

The infographic examines how telehealth can be used to improve medication adherence.

2016 Healthcare Benchmarks: Medication ManagementMedication management is the standard of care that ensures each patient’s medications (whether prescription, nonprescription, alternative, etc.) are individually assessed for appropriateness, effectiveness, safety given the individual's comorbidities, other medications and ability to be taken as intended, according to a 2012 Patient-Centered Primary Care Collaborative definition. And while medications represent only a fraction of overall medical cost, they wield considerable influence over patients' chronic condition outcomes, utilization, cost and care experiences.

2016 Healthcare Benchmarks: Medication Management compiles actionable data on the infrastructure, challenges and outcomes of medication management initiatives, based on responses from 101 healthcare organizations to the August 2016 Medication Management survey by the Healthcare Intelligence Network. Click here for more information.

Get the latest healthcare infographics delivered to your e-inbox with Eye on Infographics, a bi-weekly, e-newsletter digest of visual healthcare data. Click here to sign up today. Have an infographic you'd like featured on our site? Click here for submission guidelines.

Infographic: Is Your Health System Ready for Virtual Healthcare?

December 5th, 2016 by Melanie Matthews

Consumer preference, increased health system adoption, and health benefit coverage are driving growth in virtual care in the healthcare industry, according to a new infographic by Zipnosis. Health systems need virtual care to compete—both now and in the future.

The infographic examines the drivers of this shift to virtual care and what the future holds.

Is Your Health System Ready for Virtual Healthcare?

Remote Patient Monitoring for Chronic Condition Management: Leveraging Technology in a Value-Based System Encouraged by early success in coaching 23 patients to wellness at home via remote monitoring, CHRISTUS Health expanded its remote patient monitoring (RPM) enrollment to 170 high-risk, high-cost patients. At that scaling-up juncture, the challenge for CHRISTUS shifted to balancing its mission of keeping patients healthy and in their homes with maintaining revenue streams sufficient to keep its doors open in a largely fee-for-service environment.

Remote Patient Monitoring for Chronic Condition Management: Leveraging Technology in a Value-Based System chronicles the evolution of the CHRISTUS RPM pilot, which is framed around a Bluetooth®-enabled monitoring kit sent home with patients at hospital discharge.

Get the latest healthcare infographics delivered to your e-inbox with Eye on Infographics, a bi-weekly, e-newsletter digest of visual healthcare data. Click here to sign up today. Have an infographic you'd like featured on our site? Click here for submission guidelines.

Infographic: 24/7 Online Health

November 7th, 2016 by Melanie Matthews

Seventy percent of U.S. patients are comfortable communicating with doctors via text, email and video, according to a new infographic by Anthem.

The infographic examines how telehealth services could address the primary care shortage and access to care issues while potentially reducing costs.

Remote Patient Monitoring for Chronic Condition Management: Leveraging Technology in a Value-Based System Encouraged by early success in coaching 23 patients to wellness at home via remote monitoring, CHRISTUS Health expanded its remote patient monitoring (RPM) enrollment to 170 high-risk, high-cost patients. At that scaling-up juncture, the challenge for CHRISTUS shifted to balancing its mission of keeping patients healthy and in their homes with maintaining revenue streams sufficient to keep its doors open in a largely fee-for-service environment.

Remote Patient Monitoring for Chronic Condition Management: Leveraging Technology in a Value-Based System chronicles the evolution of the CHRISTUS RPM pilot, which is framed around a Bluetooth®-enabled monitoring kit sent home with patients at hospital discharge.

Get the latest healthcare infographics delivered to your e-inbox with Eye on Infographics, a bi-weekly, e-newsletter digest of visual healthcare data. Click here to sign up today.

Have an infographic you'd like featured on our site? Click here for submission guidelines.