The patient-centered medical home (PCMH) model is one of the top five investments in 2015, according to Accenture's recent analysis of government-sponsored State Health Innovation Plans. Researchers from Accenture found that states are investing in PCMHs in order to strengthen primary care integration with specialists and community health workers. Most will also integrate physical and behavioral care.
Embedding care coordinators in physician offices so they can work with case managers is one way to achieve this integration, according to respondents to the seventh comprehensive Patient-Centered Medical Home (PCMH) survey by the Healthcare Intelligence Network (HIN). We asked survey respondents what other tools they felt were most effective in implementing the medical home. Following are their responses:
- Electronic communications that include actionable data and access to patients to initiate the change, and a focus on minimal hassle to physician office.
- The NCQA PCMH tool.
- Pre-visit planning and ‘huddles.’
- Patient registries.
- Monitoring. We fundamentally changed how we operate daily and monitor change. We incorporated our goal measures into the very fabric of what we do.
- Using templates in electronic medical records (EMRs) for pre-visit planning and coordination of relevant visits.
- Home care nurse management system.
- Patient-centered scheduling.
2014 Healthcare Benchmarks: The Patient-Centered Medical Home is the Healthcare Intelligence Network's in-depth analysis of medical home adoption, tools, technologies, challenges, benefits and outcomes. Based on HIN's PCMH survey administered in February 2014, this resource takes the industry's pulse on patient-centered activity. Now in its seventh year, it is designed to meet business and planning needs of physician practices, clinics, health plans, managed care organizations, hospitals and others by providing critical benchmarks in medical home implementation and results.