Archive for the ‘Health IT’ Category

Infographic: Speed Dating Health Analytics Vendors

March 22nd, 2017 by Melanie Matthews

Value-based care (VBC) has many benefits, but it's a massive effort, according to a new infographic by 3M. It changes the entire delivery system. Healthcare organizations need outside help, especially with the data side but choosing a partner is tough.

The infographic examines three tried-and-true qualities to look for in a health analytics vendor.

Health Analytics in Accountable Care: Leveraging Data to Transform ACO Performance and Results Between Medicare's aggressive migration to value-based payment models and MACRA's 2017 Quality Payment Program rollout, healthcare providers must accept the inevitability of participation in fee-for-quality reimbursement design—as well as cultivating a grounding in health data analytics to enhance success.

As an early adopter of the Medicare Shared Savings Program (MSSP) and the largest sponsor of MSSP accountable care organizations (ACOs), Collaborative Health Systems (CHS) is uniquely positioned to advise providers on the benefits of data analytics and technology, which CHS views as a major driver in its achievements in the MSSP arena. In performance year 2014, nine of CHS's 24 MSSP ACOs generated savings and received payments of almost $27 million.

Health Analytics in Accountable Care: Leveraging Data to Transform ACO Performance and Results examines program goals, platforms, components, development strategies, target populations and health conditions, patient engagement metrics, results and challenges reported by more than 100 healthcare organizations responding to the February 2016 Digital Health survey by the Healthcare Intelligence Network.

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Infographic: Medicine, Millennials and Mobile

March 20th, 2017 by Melanie Matthews

Telehealth is becoming a bigger part of the U.S. medical landscape each year, according to a new infographic by URAC.

The infographic examines the growing number of businesses that currently offer or plan to offer telehealth benefits as part of their employee health benefit package and the key driver of this expansion.

Real-time remote management of high-risk populations curbed hospitalizations, hospital readmissions and ER visits for more than 80 percent of respondents and boosted self-management levels for nearly all remotely monitored patients, according to 2014 market data from the Healthcare Intelligence Network (HIN).

Remote Monitoring of High-Risk Patients: Telehealth Protocols for Chronic Care Management profiles a successful eight-year initiative by New York City Health and Hospitals Corporation's (NYCHHC) House Calls Telehealth Program that significantly lowered patients' A1C blood glucose levels.

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Guest Post: EHRs, Artificial Intelligence and Empathy

March 9th, 2017 by Basil Hayek and Paul Penta, Sapient Health

social_business_strategyCan melding the best of electronic health records (EHRs) and artificial intelligence foster greater empathy among healthcare providers? Basil Hayek, Director of Business Consulting, Sapient Health, and Paul Penta, Manager of Business Consulting, Sapient Health, examine that possibility in this guest post.

EHRs, artificial intelligence, and empathy: If this were a Sesame Street segment, it would be easy to pick the one that is not like the others. But could combining the first two actually enable greater empathy?

First, let's set some context. Industry-wide, there is a high degree of dissatisfaction amongst physicians with EHRs. This can result from the increased clerical burden, poor user interfaces, and feeling of cookbook medicine. These challenges add to the burden already faced by physicians, and contribute to burnout, sub-optimal prescribing and referral behaviors, and erosion of clinician empathy.

As empathy diminishes, so do outcomes. Studies across multiple conditions, including diabetes, cancer, and the common cold, found evidence supporting this hypothesis. In addition, a broad evidence review saw a consistent positive association between patient experience, patient safety and clinical effectiveness. As clinician empathy can dramatically influence a patient’s experience, it can be surmised that empathy is a contributing factor.

There are various approaches to addressing EHR challenges. Healthcare organizations are deploying scribes, tablets and optimization programs. Legislative and policy changes are in the works. Although not enacted before the end of the congressional session, the Senate Committee on Health, Education, Labor, and Pensions Committee introduced a bill last year to help improve EHR usability. In addition, the Agency for Healthcare Research and Quality within the Department of Health & Human Services has called for certification requirements on EHR usability.

Ultimately, healthcare provider satisfaction with EHRs will improve through these tactics. That's not to say that EHRs cannot move from simply meeting a HCP’s expectations to exceeding them. This is where artificial intelligence (AI) will play a role.

When AI is mentioned, the first thing that comes to mind is probably IBM's Watson. Watson, which gained fame for winning Jeopardy against two former champions in 2011, has dramatically evolved its cognitive capability and reach to make an impact in various industries, including healthcare. Healthcare providers can use Watson to analyze medical records, assist in diagnosis, and help find evidence-based treatments, and its capabilities continue to grow. These developments are exciting, but only hint at what is achievable, which includes helping to achieve the Quadruple Aim of an improved patient experience, improved population health, reduced costs, and an improved clinician experience.

AI can contribute in realizing the Quadruple Aim due to its ability to efficiently analyze large volumes of data, discover patterns, and make logical inferences. The potential population health and cost implications resulting from AI are fairly self-evident. What is intriguing is how AI can play a role in helping improve the provider and patient experience. How this could come together is better told through two scenarios.

Scenario 1:

Consider 47-year-old Gary, recently diagnosed with type 2 diabetes. He is due for a follow-up with his doctor to review his treatment after completing blood work. In the first scenario, Gary is trying to navigate his diagnosis in the current state environment.

Because of a lab location that requires him to drive instead of taking public transit, Gary misses three scheduled lab appointments and is forced to reschedule his follow-up. When he finally completes his labs and meets with his doctor, she seems hurried and spends most of the time looking at her laptop as she updates Gary’s chart. Although she notes his A1Cs have risen, she opts to continue the same regimen until his next appointment. Gary leaves feeling uncertain about the effectiveness of his medication, and has doubts on whether the side effects of heartburn and indigestion are worth it.

Now, let’s look at a version of this same narrative where AI enables a better all-around experience.

Scenario 2:

After Gary misses his first lab appointment, the AI-enhanced EHR offers to reschedule at a location one stop away from his house. He attends that appointment and keeps his follow-up with his doctor. Prior to this appointment, his doctor reviews an AI-generated clinical summary, which highlights key factors to consider for Gary’s treatment and confirms that she has reviewed the latest research relevant to Gary’s condition and history.

She greets Gary when he arrives and asks how he’s doing with the medication. When he mentions heartburn and indigestion, she acknowledges they’re common side effects, and recommends that he be diligent about taking it with food and using an antacid until the side effects diminish.

She turns Gary’s attention to a large wall-mounted screen showing a patient-optimized view of his health record. She uses a tablet as a second screen to direct the conversation via a physician view. Gary sees his blood glucose trends and notices that the side effects he just mentioned are in his record. As they discuss additional medication to help control Gary’s rising A1Cs, the doctor asks Gary to confirm the accuracy of the displayed list of medications and supplements. Gary mentions he has also started taking low dose aspirin.

Shortly after he says this, aspirin appears on the screen. The physician view on her tablet alerts her of new research indicating an interaction between aspirin and a candidate medication. With this information, she recommends an alternative combination drug, and Gary walks out with a new prescription and confidence in managing his diabetes.

Conclusion:

In the second scenario, AI enabled the following technologies and associated benefits to provide an alternate and improved experience:

  • Prescriptive analytics based on clinical and socio-demographic perspectives of EHR data: offloads intent from the patient and reduce barriers to care;
  • Context-aware clinical natural language processing: offloads data entry from the physician, and allows the patient to more naturally participate in the treatment conversation;
  • Cognitive computing to assess medical evidence: allows physicians to more easily review information relevant to a specific patient.

These enablers are neither new nor novel. However, combined they provide unobtrusive interventions that reduce the clerical and cognitive burden on physicians and provide improved opportunities for patient engagement. With time to think and a renewed focus on the person sitting in front of them, physicians can return to an empathy-driven encounter, and everyone wins.

About the Authors:

Basil Hayek, Director of Business Consulting, Sapient Health

Basil Hayek, Director of Business Consulting, Sapient Health

Basil Hayek is responsible for digital strategy and delivery for Sapient Health. He supports a broad portfolio of clients, with a focus on health plans, pharmacy, and retail health. He gets excited about bringing together his technology, data, and product background to drive engagement and deliver business results for companies and better health outcomes for individuals. Basil graduated from Cornell University with a BS in Computer Science.

Paul Penta, Manager of Business Consulting, Sapient Health

Paul Penta, Manager of Business Consulting, Sapient Health


As a Manager of Business Consulting at Sapient Health, Paul Penta draws on his experience building technology for patients in a clinical chronic care environment to enable digital change in healthcare organizations. With a focus on digital and technology strategy, Paul always keeps the patient at the center of the experience. Often taking on a cross-functional role, Paul excels in leading the strategic merger of process and product to achieve impactful metrics. Paul received an MBA from Boston University.


HIN Disclaimer: The opinions, representations and statements made within this guest article are those of the author and not of the Healthcare Intelligence Network as a whole. Any copyright remains with the author and any liability with regard to infringement of intellectual property rights remain with them. The company accepts no liability for any errors, omissions or representations.

Infographic: Technology and the 21st-Century Medicine Bag

March 6th, 2017 by Melanie Matthews

The traditional clinician's medicine bag is now a thing of the past, but its replacement promises to be even more useful as a means of facilitating better patient care, according to a new infographic by Transcend Insight. Now, a doctor's visit is facilitated via laptop or with a smartphone -- technologies and products of healthcare innovation.

Healthcare innovation, in fact, is transforming everything from how physicians diagnose and treat their patients to how healthcare systems are reimbursed for their services. Here’s a quick look at how that transformation is unfolding, and how four key technologies in particular have become critical components of modern-day medicine.

Technology and the 21st-Century Medicine Bag

Remote Patient Monitoring for Chronic Condition Management: Leveraging Technology in a Value-Based System Encouraged by early success in coaching 23 patients to wellness at home via remote monitoring, CHRISTUS Health expanded its remote patient monitoring (RPM) enrollment to 170 high-risk, high-cost patients. At that scaling-up juncture, the challenge for CHRISTUS shifted to balancing its mission of keeping patients healthy and in their homes with maintaining revenue streams sufficient to keep its doors open in a largely fee-for-service environment.

Remote Patient Monitoring for Chronic Condition Management: Leveraging Technology in a Value-Based System chronicles the evolution of the CHRISTUS RPM pilot, which is framed around a Bluetooth®-enabled monitoring kit sent home with patients at hospital discharge.

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Infographic: EHR and Clinical Documentation Effectiveness

February 27th, 2017 by Melanie Matthews

EHR and Clinical Documentation EffectivenessInformation technology and healthcare leaders are looking at ways to improve electronic health record (EHR) and clinical documentation effectiveness, according to a new infographic by Nuance Communications, Inc.

The infographic examines the strategies healthcare organizations are implementing to improve clinician satisfaction with EHRs and how organizations are optimizing EHRs this year.

Health Analytics in Accountable Care: Leveraging Data to Transform ACO Performance and Results Between Medicare's aggressive migration to value-based payment models and MACRA's 2017 Quality Payment Program rollout, healthcare providers must accept the inevitability of participation in fee-for-quality reimbursement design—as well as cultivating a grounding in health data analytics to enhance success.

As an early adopter of the Medicare Shared Savings Program (MSSP) and the largest sponsor of MSSP accountable care organizations (ACOs), Collaborative Health Systems (CHS) is uniquely positioned to advise providers on the benefits of data analytics and technology, which CHS views as a major driver in its achievements in the MSSP arena. In performance year 2014, nine of CHS's 24 MSSP ACOs generated savings and received payments of almost $27 million.

Health Analytics in Accountable Care: Leveraging Data to Transform ACO Performance and Results examines program goals, platforms, components, development strategies, target populations and health conditions, patient engagement metrics, results and challenges reported by more than 100 healthcare organizations responding to the February 2016 Digital Health survey by the Healthcare Intelligence Network.

Get the latest healthcare infographics delivered to your e-inbox with Eye on Infographics, a bi-weekly, e-newsletter digest of visual healthcare data. Click here to sign up today. Have an infographic you'd like featured on our site? Click here for submission guidelines.

Infographic: Capturing the Value of Digital Healthcare Transformation

February 22nd, 2017 by Melanie Matthews

Healthcare providers across the globe are recognizing the need for digital technology in their hospitals and practices. But with ever-tightening budgets and numerous priorities, where exactly should they focus their investments? What will really drive the most value? The biggest impact comes from digitizing the ways clinicians, healthcare workers, and administrators do their jobs, according to a new report by Cisco.

A new infographic from Cisco highlights the report's findings and details potential digital health cost savings.

Capturing the Value of Digital Healthcare Transformation

2016 Healthcare Benchmarks: Digital HealthDigital health, also referred to as 'connected health,' leverages technology to help identify, track and manage health problems and challenges faced by patients. Person-centric health management is slowly acknowledging the device-driven lives of patients and health plan members and incorporating these tools into care delivery and management efforts.

2016 Healthcare Benchmarks: Digital Health examines program goals, platforms, components, development strategies, target populations and health conditions, patient engagement metrics, results and challenges reported by more than 100 healthcare organizations responding to the February 2016 Digital Health survey by the Healthcare Intelligence Network.

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Infographic: Healthcare Data Breaches in 2016

February 20th, 2017 by Melanie Matthews

Data breaches in the healthcare industry are increasing every year at an alarming rate, according to a new infographic by Kays Harbor.

In 2016, there were a total of 326 breach incidents, according to the United States Office of Civil Rights. The number of breach incidents is increasing despite awareness, HIPAA regulations, guidelines and strict measures to protect patient privacy.

The infographic drills down on the breaches that occurred in 2016 and how to minimize the risk of a breach this year.

Healthcare Data Breaches in 2016

HIPAA Training for Employees DVD
HIPAA Training for Employees DVD provides training on the following: privacy rule basics; use and disclosures; patient rights; employee behaviors to safeguard patient information; security rules; safeguards to protect patient information electronically; HITECH; breach identification and notification; enforcement; and level of fines.

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Infographic: EHR + CRM = Superior Patient Engagement

February 13th, 2017 by Melanie Matthews

U.S. hospitals that provide superior patient experiences generate 50 percent higher financial performance than average providers…key in today's shift from volume- to value-based healthcare, according to a new infographic by Evariant. True patient engagement is about creating trust between the patient and health system, nurturing a relationship over the course of a patient's lifetime.

This understanding is possible by integrating healthcare CRM software and EHR systems. Combined, these two systems weave together patient data from a variety of sources, including demographic, social, behavioral, and clinical data.

The infographic examines how a combined EHR and CRM can bridge the patient engagement gap and extend the EHR investment.

Infographic: EHR + CRM = Superior Patient Engagement

Patient-centric interventions like population health management, health coaching, home visits and telephonic outreach are designed to engage individuals in health self-management—contributing to healthier clinical and financial results in healthcare's value-based reimbursement climate.

But when organizations consistently rank patient engagement as their most critical care challenge, as hundreds have in response to HIN benchmark surveys, which strategies will help to bring about the desired health behavior change in high-risk populations?

9 Protocols to Promote Patient Engagement in High-Risk, High-Cost Populations presents a collection of tactics that are successfully activating the most resistant, hard-to-engage patients and health plan members in chronic condition management. Whether an organization refers to this population segment as high-risk, high-cost, clinically complex, high-utilizer or simply top-of-the-pyramid 'VIPs,' the touch points and technologies in this resource will recharge their care coordination approach.

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Infographic: Telemedicine Is Transforming Healthcare

January 30th, 2017 by Melanie Matthews

Telemedicine is one of the fastest growing sectors in healthcare. With increased pressure worldwide on improving the efficiency of care delivery and reducing costs, this growth is expected to be even more explosive in the next five years, according to a new infographic by ADROITENT.

The infographic looks at the impact of telemedicine, factors driving telemedicine growth and the benefits of telemedicine.

Remote Patient Monitoring To Drive Results in Value-Based ReimbursementAfter testing remote patient monitoring programs at a pilot level through its Penn Medicine Center for Health Care Innovation, the University of Pennsylvania Health System and School of Medicine is scaling out some of these programs to the health system level.

As healthcare organizations take on more risk for patients beyond their healthcare walls in value-based reimbursement models, the ability to monitor patients remotely to identify problems before they escalate is becoming critical.

During Remote Patient Monitoring To Drive Results in Value-Based Reimbursement, a 45-minute webinar on March 8th at 1:30 p.m. Eastern time, Katy Mahraj, innovation manager, Penn Medicine Center for Health Care Innovation, will share how her organization develops, test and implements new health improvement technologies and strategies using rapid cycle innovation.

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Infographic: Why You Need to Leverage IoT in Healthcare

January 13th, 2017 by Melanie Matthews

Despite the healthcare industry experiencing steady growth year-over-year, many healthcare and healthcare information technology (HHIT) providers are beginning to see the cracks in their traditional business models, according to a new infographic by the Technology Services Industry Association (TSIA).

The infographic outlines the various ways HHIT organizations can embrace the Internet of Things (IoT) through smart, connected products to capture new revenue streams, including optimized customer processes, and improved business outcomes.

Why You Need to Leverage IoT in Healthcare

Real-time remote management of high-risk populations curbed hospitalizations, hospital readmissions and ER visits for more than 80 percent of respondents and boosted self-management levels for nearly all remotely monitored patients, according to 2014 market data from the Healthcare Intelligence Network (HIN).

Remote Monitoring of High-Risk Patients: Telehealth Protocols for Chronic Care Management profiles a successful eight-year initiative by New York City Health and Hospitals Corporation's (NYCHHC) House Calls Telehealth Program that significantly lowered patients' A1C blood glucose levels.

Get the latest healthcare infographics delivered to your e-inbox with Eye on Infographics, a bi-weekly, e-newsletter digest of visual healthcare data. Click here to sign up today. Have an infographic you'd like featured on our site? Click here for submission guidelines.