To ensure long-term, sustainable growth, health systems must prioritize building patient loyalty, according to a new infographic by CipherHealth.
The infographic shows how systems can improve outcomes and keep patients in-network by using outreach to drive consistent, timely, and meaningful interactions with the providers patients know and trust—their physicians.
Intermountain Healthcare’s strategic six-point patient engagement framework not only has transformed patient care delivered by the Salt Lake City-based organization but also has fostered an attitude of shared accountability throughout the not-for-profit health system.
Framework for Patient Engagement: 6 Stages to Success in a Value-Based Health System details Intermountain’s multilayered approach and how it supports its corporate mission: Helping people live the healthiest lives possible.
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Tags: Patient Engagement, patient experience, Patient Satisfaction, physician-patient communication
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