Infographic: Healthcare Emergency Preparedness

Friday, December 28th, 2018
This post was written by Melanie Matthews

Weather events are the biggest safety concern for healthcare executives and are the second most common incident reported within the last two years, according to a new infographic by Rave Mobile Safety.

The infographic examines healthcare executives’ top safety concerns by healthcare executive role and modes most frequently used to communicate with employees during workplace emergencies.

Improving the Patient Experience: Engaging Front-line Staff for a System-Wide Action PlanUnityPoint Health has moved from a siloed approach to improving the patient experience at each of its locations to a system-wide approach that encompasses a consistent, baseline experience while still allowing for each institution to address its specific needs. Armed with data from its Press Ganey and CAHPS ® Hospital Survey scores, UnityPoint’s patient experience team developed a front-line staff-driven improvement action plan.

During Improving the Patient Experience: Engaging Front-line Staff for a System-Wide Action Plan a 45-minute webinar, now available for replay, Paige Moore, director, patient experience at UnityPoint Health—Des Moines, shares how the organization switched from a top-down, leadership-driven patient experience improvement approach to one that engages front-line staff to own the process.

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