Infographic: Physician Health and Patient Care Impacted by Practice Demands

Friday, October 6th, 2017
This post was written by Melanie Matthews

The demands of practicing medicine are negatively impacting primary care doctors and their patients, according to a new infographic by MDVIP.

The infographic examines how stress is impacting physicians and how this affects patients, along with details on what’s contributing most to physician stress.

UnityPoint Health has moved from a siloed approach to improving the patient experience at each of its locations to a system-wide approach that encompasses a consistent, baseline experience while still allowing for each institution to address its specific needs.

Armed with data from its Press Ganey and CAHPS® Hospital Survey scores, UnityPoint’s patient experience team developed a front-line staff-driven improvement action plan.

Improving the Patient Experience: Engaging Front-line Staff for a System-Wide Action Plan, a 45-minute webinar on July 27th, now available for replay, Paige Moore, director, patient experience at UnityPoint Health—Des Moines, shares how the organization switched from a top-down, leadership-driven patient experience improvement approach to one that engages front-line staff to own the process.

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