Infographic: Keys to Unlocking Patient Satisfaction

Friday, May 20th, 2016
This post was written by Melanie Matthews

Healthcare providers are taking a number of steps to improve patient satisfaction, according to an infographic by PatientSafe Solutions.

The infographic outlines the keys to patient satisfaction across three patient touchpoints—face-to-face visits, online and in-office.

Intermountain Healthcare’s strategic six-point patient engagement framework not only has transformed patient care delivered by the Salt Lake City-based organization but also has fostered an attitude of shared accountability throughout the not-for-profit health system.

Framework for Patient Engagement: 6 Stages to Success in a Value-Based Health System details Intermountain’s multilayered approach and how it supports its corporate mission: Helping people live the healthiest lives possible.

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