Infographic: Healthcare Case Management Across the Care Continuum

Thursday, February 14th, 2013
This post was written by Jackie Lyons

Post-reform redesign of clinical care delivery and supporting reimbursement models reflects the healthcare case manager’s dual roles as care coordinator and utilization manager. Case manager work locations, job focus and caseloads are evolving in response to these shifts in the healthcare landscape.

Utilizing metrics and accountability and collaborating between utilization management, case management and medical affairs are just a few case management strategies. This new infographic from the Healthcare Intelligence Network outlines case management keys to success, responsibilities, targeted conditions, challenges and average caseloads, drawing from responses from our Case Management in 2012 survey.

Among the data points presented in this infographic are:

  • Top ways case managers connect to patients, including telephone, face to face and email;
  • Ten CM challenges for 2013 such as home care sector needs, U.S. economy and care coordination;
  • The condition most responsive to case management efforts; and
  • Most critical CM responsibilities, including patient advocacy and care transitions management.

We invite you to embed this infographic on your own Web site using the code that appears beneath it. Also, share it via your social media channels. A deeper dive into the latest trends in case management is reflected in 2012 Healthcare Benchmarks: Case Management.

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