Infographic: Building Patient Loyalty

Friday, November 2nd, 2012
This post was written by Melanie Matthews

Patients who are highly satisfied with their hospital stay billing experience are twice as likely to return to a hospital for non-emergent care than someone who was not satisfied, according to the Connance Consumer Impact Study.

Connance has released an infographic on the study that also illustrates how patient satisfaction affects word of mouth marketing and the impact of health status on patient satisfaction with health billing.

Guide to Patient Loyalty
Courtesy of: Connance

Get the latest healthcare infographics delivered to your e-inbox with Eye on Infographics, a bi-weekly, e-newsletter digest of visual healthcare data. Click here to sign up today.

Tags: ,

Related Posts:

Comments are closed.