Infographic: The “ME” in Member Experience

Wednesday, October 17th, 2012
This post was written by Melanie Matthews

Building rich health plan member profiles is a foundational step to engage health plans members and ultimately improve health outcomes, says Silverlink Communications.

Silverlink has created an infographic that depicts the decentralized approach to member communications and how a detailed member profile can overcome the deficiencies of the decentralized approach.

Member Experience

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