Healthcare Case Managers Carving Out Larger Role, Survey Finds

Thursday, July 1st, 2010
This post was written by Melanie Matthews

A national emphasis on reducing healthcare costs and improving care efficiency is expanding the work sphere of the healthcare case manager, according to new research by the Healthcare Intelligence Network.

HIN’s December 2009 survey on healthcare case management found that more than four-fifths — 84 percent — of survey respondents are using case managers in their organizations, with many co-locating the case manager with providers and achieving ROI of up to two and three times program cost.  Results from the survey have been compiled in the 2010 Benchmarks in Healthcare Case Management: Responsibilities, Results & ROI. For information on this resource, please visit:

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