Tag Archives: telephonic outreach

7 Ways Case Managers Can Engage Vulnerable Members in Telephonic Outreach

Telephonic outreach by healthcare case managers helps to bridge the care divide, supporting and improving the health of vulnerable and high-risk populations, says Jay Hale, LPC, CEAP, director of quality improvement and clinical operations at Carolina Behavioral Health Alliance (CBHA). … finish reading 7 Ways Case Managers Can Engage Vulnerable Members in Telephonic Outreach

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7 Ways for Case Managers to Engage Members Telephonically

Telephonic outreach by healthcare case managers helps to bridge the care divide, supporting and improving the health of vulnerable and high-risk populations, says Jay Hale, LPC, CEAP, director of quality improvement and clinical operations at Carolina Behavioral Health Alliance (CBHA). … finish reading 7 Ways for Case Managers to Engage Members Telephonically

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Post-Hospital Telephonic Outreach Reduces Readmissions by 22 Percent for High Risk Patients

Telephonic outreach by health plan case managers within 24 hours of hospital discharge reduced future readmissions by 22 percent, according to a study from Cigna, which was published in the American Journal of Managed Care. The study of 3,988 high-risk … finish reading Post-Hospital Telephonic Outreach Reduces Readmissions by 22 Percent for High Risk Patients

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