Tag Archives: patient satisfaction

Better Communication Key to Lowering Healthcare Costs, Improving Patient Experience: Survey

Strengthening communication between caregivers and patients should be a top priority for reducing healthcare costs and improving patient experience, according to a new poll of U.S. healthcare quality improvement professionals conducted by ASQ, a global network of resources and experts. … finish reading Better Communication Key to Lowering Healthcare Costs, Improving Patient Experience: Survey

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Regions Care Plans Help to Script Patient Outcomes, Satisfaction

Like a director coordinating his cast, officials at Regions Hospital, a HealthPartners hospital, have perfected the care plan, a set of directions for the care team. Instead of ordering their actors to exit stage right, or whisper, to assure the … finish reading Regions Care Plans Help to Script Patient Outcomes, Satisfaction

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Performance-Based Incentives for Independence ACO Participants Could Reach $150 Million in 2014

Rewarding physicians and hospitals for collaborating to improve quality of care and lower costs could reach $150 million in 2014, according to initial results from the Philadelphia-based Independence Blue Cross Accountable Care Organization (ACO). Nearly half of hospitals participating in … finish reading Performance-Based Incentives for Independence ACO Participants Could Reach $150 Million in 2014

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Patient Satisfaction Increases When Patients Know Their Doctors

Nearly one-fourth of patients reported increased patient satisfaction when they knew their physician, according to a Vanderbilt study in the Journal of Orthopaedic Trauma. Realizing that nearly 90 percent of medical patients are unable to correctly name their treating physician … finish reading Patient Satisfaction Increases When Patients Know Their Doctors

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Patients Welcome Widespread Electronic Communications Use; Physicians Wary

While patients and health organizations favor the use of electronic communications in clinical care, primary care physicians are not likely to adopt it unless different payment models emerge, according to a study from Weill Cornell Medical College. The detailed report … finish reading Patients Welcome Widespread Electronic Communications Use; Physicians Wary

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New Stratified Approach Toward Achieving Triple Aim for ACOs: Study

By taking an innovative approach to classifying patient populations, health systems can more effectively prevent “triple fail” events — or outcomes that fail to advance population health, reduce healthcare costs and improve patient experiences and satisfaction, according to a recent … finish reading New Stratified Approach Toward Achieving Triple Aim for ACOs: Study

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Follow-Up Phone Calls, E-mails Improve Patient Satisfaction with ED Experience

Call me, maybe? That could be the new refrain from recently discharged ED patients to their emergency physicians, says a new survey published in the Annals of Emergency Medicine. According to the results of patient satisfaction surveys completed by more … finish reading Follow-Up Phone Calls, E-mails Improve Patient Satisfaction with ED Experience

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4 Desired Outcomes of Embedded Case Management

Provider and member satisfaction is key when discussing desired outcomes of embedded case management practices, particularly from a regulatory viewpoint, says Charlene Schlude, RN, CCM, director of case management at Capital District Physicians Health Plan (CDPHP). Evaluating the medical cost … finish reading 4 Desired Outcomes of Embedded Case Management

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