Tag Archives: patient engagement

Technology ‘Fun Factor’ Engages Patients in Population Health

Engaging patients in population health management can be as easy as making personalized messaging, dashboards for tracking progress, and mobile phones and tablets available to patients, says Patricia Curran, principal in Buck Consultants’ National Clinical Practice, which also helps to … finish reading Technology ‘Fun Factor’ Engages Patients in Population Health

Posted in Avoidable Hospitalization, Care Coordination, Clinical Integration, Healthcare Costs, Healthcare Information Technology, Healthcare IT | Tagged , , | Leave a comment

Case Managers Coach Patients on Readmission ‘Red Flags’

Seeing patients within seven days of hospital discharge is key to avoiding “red flags” that can land that patient back in the hospital, says Dr. Randall Krakauer, MD, national Medicare medical director for Aetna. Red flags can range from patients … finish reading Case Managers Coach Patients on Readmission ‘Red Flags’

Posted in Avoidable Hospitalization, Care Coordination, Care Transitions, Case Managers, Case Managers and the Patient Experience | Tagged , , , , | Leave a comment

CMS to Test Models for Beneficiary Engagement, Incentives, Behavioral Insights

The Centers for Medicare & Medicaid Services (CMS) are seeking input on models to increase engagement among multiple beneficiary populations in health self-management in order to generate better care and better health at lower costs. The Center for Medicare and … finish reading CMS to Test Models for Beneficiary Engagement, Incentives, Behavioral Insights

Posted in Behavioral Health, Disease Management, Incentives, Medicaid, Medicare, Medication Adherence | Tagged , , | Leave a comment

7 Ways Case Managers Can Engage Vulnerable Members in Telephonic Outreach

Telephonic outreach by healthcare case managers helps to bridge the care divide, supporting and improving the health of vulnerable and high-risk populations, says Jay Hale, LPC, CEAP, director of quality improvement and clinical operations at Carolina Behavioral Health Alliance (CBHA). … finish reading 7 Ways Case Managers Can Engage Vulnerable Members in Telephonic Outreach

Posted in Care Coordination, Case Managers, Case Managers and the Patient Experience, Disease Management, dual eligibles | Tagged , , , | Leave a comment

New AHRQ Hospital Guide Offers 4 Strategies to Engage Patients, Clinicians

A new guide designed to help hospitals improve their patients’ care by bridging communication gaps among patients, families and healthcare providers is now available from HHS’ Agency for Healthcare Research and Quality (AHRQ). The resource, Guide to Patient and Family … finish reading New AHRQ Hospital Guide Offers 4 Strategies to Engage Patients, Clinicians

Posted in Hospital Safety, Hospital to Home Transition, Patient Safety, Patient Satisfaction | Tagged | Leave a comment

Lower Income Depressed Patients Benefit from Community Support: Study

Depressed people in lower-income communities — areas where help is frequently unavailable or hard to find — benefit when community groups such as churches and even barber shops lend support, according to a new study from the RAND Corporation. The … finish reading Lower Income Depressed Patients Benefit from Community Support: Study

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7 Steps Towards Improved Patient Engagement

Engaging members is always a challenge, but particularly so for the case manager, whose interactions are often restricted to the telephone, especially in rural areas or when decentralization of members doesn’t justify face-to face-interactions, says Jay Hale, director of quality … finish reading 7 Steps Towards Improved Patient Engagement

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Shared Decision-Making Between Patients and Doctors Will Require Investment by Health Systems

Patients and doctors should decide together what medical decisions are right for each patient, according to a RAND Corporation study published in the journal Health Affairs. In order to make medical care more patient-centered, Medicare is encouraging healthcare providers to … finish reading Shared Decision-Making Between Patients and Doctors Will Require Investment by Health Systems

Posted in Avoidable Hospitalization, Comprehensive Primary Care Programs, Healthcare Costs, Patient Safety, Patient Satisfaction, Physician Alignment | Tagged , , | Leave a comment

Creativity, Critical Thinking Skills Key to Effective Nurse Navigators

Finding nurse navigators capable of both creative and critical thinking are two crucial skills for this role, explains Robert Fortini, vice president and chief clinical officer of Bon Secours Health System, and can be inherent, taught. The health system expects … finish reading Creativity, Critical Thinking Skills Key to Effective Nurse Navigators

Posted in Population Health Management, Prevention and Wellness | Tagged , , | Leave a comment

5 Core Elements of Horizon’s Patient-Centered Medical Home

Engaging, educating and empowering patients is one of the core pieces that make up the PCMH, says Jay Driggers, director of consumer experience and engagement, Horizon Blue Cross Blue Shield of New Jersey. While other primary elements — payment reform … finish reading 5 Core Elements of Horizon’s Patient-Centered Medical Home

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