The doctor is always in.
Walgreens’ Web site users can now access board-certified doctors 24/7 through its mobile app, given the drugstore chain’s newest collaboration with MDLIVE, a provider of telehealth services. The collaboration aims to transform retail digital healthcare delivery, Walgreens officials say.
Available in both iOS and Android versions of the Walgreens mobile app, the telehealth platform enables users to consult virtually with MDLIVE physicians for a range of acute conditions.
The rise of retail healthcare is one of the emerging trends for 2015, says Steven Valentine, president of the Camden Group, in a webinar sponsored by the Healthcare Intelligence Network, along with the increasing use of telehealth, e-visits and mobile apps.
Walgreens also has launched a Pharmacy Chat feature, which allows users to chat live 24/7 with members of its pharmacy staff, as part of its telehealth platform. Ultimately, its new virtual doctor app will be able to adapt to queries based on varying customer needs and will provide increased access to care.
The service is now available to users in California and Michigan, with plans to rollout to additional states and markets over time.
Source: Walgreens, December 8, 2014
Remote Patient Monitoring for Enhanced Care Coordination: Technology to Manage an Aging Population presents Gail Miller, vice president of telephonic clinical operations in Humana’s care management organization, Humana Cares/SeniorBridge, who reviews Humana’s expanded continuum of care aimed at improving health outcomes, increasing satisfaction and reducing overall healthcare costs with a more holistic approach.