Engaging patients in population health management can be as easy as making personalized messaging, dashboards for tracking progress, and mobile phones and tablets available to patients, says Patricia Curran, principal in Buck Consultants’ National Clinical Practice, which also helps to empower health behaviors.
The infrastructure is the programs, the resources and the tools available to the employer and to the population. For the employer, some of the infrastructure might include data warehouses, vendors, health plan partners, etc. For the participant, this could be your program communications, Web portals, health coaching, on-site clinics and relevant items.
Technology is a big part of the infrastructure of a successful population health management program. Increasingly, technology holds the key to empowering health behaviors. Including personalized messaging, dashboards for tracking progress, and mobile phones and tablets adds a ‘fun’ factor to your program that can help make it be more successful.
New apps for smartphones can provide employees with instant, on the go, year-round access to benefit information, removing barriers for engagement. The latest smartphone platforms have a ‘cool’ factor that engages employees, and the touch screen makes it easy to navigate the data that they need while on the go. It offers many possibilities.
Profiting from Population Health Management: Applying Analytics in Accountable Care provides both a primer in PHM, identifying the challenges and opportunities of a robust population health management program, and an advanced case study in the use of analytics in PHM.