Collaborative Effort Avoids 3,300 Hospitalizations, Saves $32 Million

A new initiative called ARC (Avoid Readmissions through Collaboration) has helped participating San Francisco Bay Area hospitals reduce the number of discharged patients readmitted to hospitals in 2011 and 2012 by more than 3,300, saving an estimated $32 million in medical costs, according to ARC officials. This is an 11 percent reduction compared to 2010, putting ARC more than one-third of the way to its goal of reducing readmissions 30 percent by the end of 2013.

“Studies show that nearly one in five discharged Medicare patients returns to a hospital within 30 days — about two million people annually,” says ARC Implementation Officer Pat Teske, RN, MHA. “Readmissions not only cost more than $17 billion annually, but also have a huge impact on patients. Reducing readmissions is a critical indicator that Bay Area hospitals are improving healthcare outcomes for thousands of patients.”

ARC has played a key role by supporting hospitals as they improve the transition of care process. This includes ensuring patients understand discharge instructions and encouraging closer collaboration between hospital staff and post-hospital medical care providers.

The progress on readmissions was shared with more than 150 attendees at Beyond Hospital Walls, an ARC-sponsored conference in Oakland. The daylong event focused on best practices used in different care settings and forged closer relationships between hospital staff and other allied healthcare professionals and facilities, such as pharmacists, skilled nursing facilities and home healthcare agencies.

ARC is a Cynosure Health project operated in partnership with the California Quality Collaborative and funded by the Gordon and Betty Moore Foundation. The project engages San Francisco Bay Area and other California hospitals in an initiative to reduce 30-day and 90-day hospital readmission rates 30 percent by the end of 2013.

Source: Cynosure Health, April 29, 2013:

33 Metrics for Care Transition Management,

33 Metrics for Care Transition Management, provides a graphic compendium of performance benchmarks in key areas impacting care transitions — from key tasks performed at hospital discharge to the prevalence of home visits in programs to improve medication adherence

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