HealthFitness’ integrated health coaching approach aligns individuals with the right coaching service at the right time. Key to their philosophy, explains Dr. Dennis Richling, M.D., chief medical and wellness officer at HealthFitness, is the utilization of three types of professional coaches, ranging from advanced practice coaches to RNs trained in behavior change techniques.
Our approach is about engaging the individual with the right coach for their need. We use health coaches, which are lifestyle coaches, individuals with bachelor’s, master’s and doctoral degrees in health-related fields. There are also advanced practice coaches, which are skilled senior health coaches who have been trained in clinical conditions in chronic disease management. And finally, there are nurse coaches, which are registered nurses, which have also been trained in behavior change techniques.
We take a look at who fits into which category. For example, people with no chronic disease but some health risks who have issues trying to manage their healthy lifestyle go to health coaches.
Next, individuals with chronic diseases who manage their medication appropriately and comply with preventive and control measures for their chronic disease but who still face underlying lifestyle issues go to advanced practice coaches.
Lastly, there are individuals who are not following their care plan, whose care is not coordinated, who see multiple doctors, and for whom medication compliance is poor. They do have underlying lifestyle issues, but their biggest problem right now is managing their chronic disease. These individuals go to the nurse coach.
Integrated Health Coaching: Reducing Risk and Empowering Change across the Health Continuum describes how HealthFitness aligns individuals with the right coaching service at the right time, leveraging individuals’ intrinsic motivation to address underlying lifestyle issues that may impede health status and drive up healthcare spend.