7 Benefits of Leveraging a Patient Portal to Promote Population Health

=As patients of Lehigh Valley Health Network (LVHN) began to utilize the features of its newly minted portal, LVHN and its physician providers soon recognized the added benefits of this interactive tool.

In this HealthSounds episode, LVHN’s Lindsay Altimare outlines seven ways the LVHN portal, the fastest growing portal on the Epic® platform, improves efficiency and quality for her organization.

During Patient Portal Roll-Out Strategy: Activating and Engaging Patients in Self-Care and Population Health, a November 2017 webinar now available for replay, Ms. Altimare, director of operations for the Lehigh Valley Physician Group, and Dr. Michael Sheinberg, medical director, medical informatics, Epic transformation, share LVHN’s initial portal roll-out strategy as well as the evolution of portal engagement and functionality since its 2015 launch.

The webinar provided key details on promotion strategies for portal launch, four LVHN portal platforms that allow patients to initiate self-service and their impact on physician practice workflow, LVHN metrics to measure patient engagement and portal success, new portal features slated to launch this year, and much more.


Length: 3:48 minutes

Healthcare Social Business Strategy: Driving Adoption with Social, Mobile and Cloud Technologies

There are two key mistakes healthcare companies make when adopting social or mobile technologies, explains Andrew Dixon, senior vice president of marketing and operations, Igloo Software. Dixon describes what’s driving the aggressive growth of interactive patient care communities and suggests how responsibility for social strategy — which he defines as both an internal and external communications strategy — should be assigned.

Dixon discussed the key elements of an effective social strategy, along with and best practice guidance from healthcare social strategies having a bottom line impact during a May 1, 2013 webinar, Healthcare Social Business Strategy: Driving Adoption with Social, Mobile and Cloud Technologies, a 45-minute program sponsored by The Healthcare Intelligence Network, now available for replay.


Length: 7:02 minutes