Is Technology the Answer to Patient Engagement? The Intermountain Healthcare Experience

Tammy RichardsTools such as smartphone apps and automated reminders are increasingly employed to engage patients in self-care. But if healthcare organizations aren’t careful to create a seamless care experience, technology could actually disengage patients, even the youngest ones, according to Tammy Richards, corporate director of patient and clinical engagement at Intermountain Healthcare. In this audio interview, Ms. Richards suggests some ways to incorporate meaningful technology while creating a connected health strategy to engage patients.

During an October 2015 webinar, A Patient Engagement Framework: Intermountain Healthcare’s Approach for a Value-Based System, now available for replay, Ms. Richards shares the six key tenets of Intermountain’s patient engagement strategy.


Length: 3:02 minutes

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