Adventist Health, Blue Shield of California Telehealth Collaboration Targets Underserved, Remote Patients

Robert MarchukA collaboration between Adventist Health and Blue Shield of California is improving access to specialist care and reducing inefficiencies through virtual telehealth visits.

In this collaboration, Blue Shield of California has contracted with Adventist Health specialists in a number of areas to make these specialties available to specific members in remote areas of northern California. We asked Robert Marchuk, vice president of ancillary services at Adventist Health, to share some of the aspects of this program with us in this audio interview. He addresses whether all Adventist providers within identified specialties are required to participate, and while the benefits to the patient are obvious, what do specialists gain from the experience? He also discusses how virtual encounters contribute to care coordination, and how patients’ primary care providers are kept in the loop.

During an October 15, 2014 webinar, Robert Marchuk will be joined by Christine Martin, director of operations for Adventist Health, and Lisa Williams, senior director of strategic integration and execution, healthcare quality and affordability for Blue Shield of California. They’ll discuss the inside details on the telehealth collaboration and their shared mission and values leading to the program’s success. The webinar, “Creating a Virtual Multi-Specialty Physician Network: A Payor-Provider Collaborative,” is sponsored by The Healthcare Intelligence Network.


Length: 5:56 minutes

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