Care Transition Management: Strategies for Effective Patient Handoffs

The initial goal of Cullman Regional Medical Center’s “Good to Go” program was to reduce readmissions. But CRMC didn’t anticipate the effect that recording discharge instructions and sharing them with patients via phone and computer would have on the patient experience. Cheryl Bailey, CRMC’s vice president of patient care services, talks about the unexpected benefit of the award-winning initiative, the minimal investment required to get “Good to Go” off the ground, and planned expansion for the initiative that is bridging the patient communication gap.

Ms. Bailey, along with Joshua Brewster, director of care management at Regions Hospital, a HealthPartners hospital, shared the key features of their care transition management programs during an April 24, 2013 webinar, Care Transition Management: Strategies for Effective Patient Handoffs, a one-hour program, now available for replay, sponsored by The Healthcare Intelligence Network.


Length: 5:01 minutes

Moving Forward with Payment Bundling

Since the idea of payment bundling was first introduced 10 years ago, justification for the episode-based reimbursement model has shifted from quality and innovation gains to its proven ability to reduce the total cost of healthcare, notes Jay Sultan, associate vice president and chief product portfolio architect for TriZetto®. Healthcare entities testing bundled payments should keep two key factors in mind when trying to engage physicians in the model, Sultan adds, describing the type of message most likely to foster provider support. And finally, Sultan also identifies the major decision primary care must make now that CMS has introduced bundled payments for care coordination tasks.

Sultan provided perspectives on the emerging bundled payment trend during a March 13, 2013 webinar, Moving Forward with Payment Bundling, a 45-minute program sponsored by The Healthcare Intelligence Network.


Length: 14:26 minutes