Co-Locating Case Managers in the Care Continuum

Co-locating healthcare case managers in care settings can improve communication with patients as they move through the continuum of care, says Jan Van der Mei, regional director of continuum case management for Sutter Health Sacramento Sierra Region. Ms. Van der Mei describes the major issues that case managers face while helping patients navigate the Sutter system, as well as the key role of case managers in reducing hospital readmissions.

Ms. Van der Mei is one of five contributors to the “Guide to Patient-Centered Case Management,” a 110-page resource of best practices in identifying, stratifying and monitoring individuals for case management. It documents the returns generated by targeted case management interventions in place at Geisinger Health System and other organizations, and the Q&A chapter answers more than 50 questions on patient-centered case management.

Length: 5:27 minutes

The Essentials of an Accountable Care Organization: Preparing for the ACO Model

The accountable care organization (ACO) is a staple of healthcare reform. CMS will launch its Shared Savings Program — an ACO for Medicare patients — in January 2012. John Harris, principal with the consulting firm of DGA Partners, advises potential participants in an ACO to lay the groundwork now. In this interview, he recommends eight elements of an ACO infrastructure and weighs in on the patient-centered medical home’s role in an ACO.

Harris is one of five contributors to Essential Guide to Accountable Care Organizations: Challenges, Risks and Opportunities of the ACO Model, a 60-page resource that answers key questions surrounding ACOs so that hospitals, PHOs, IPAs and other physician organizations, networks or group practices can weigh the merits now of creating or joining an ACO before CMS’s ACO launches next year.

Length: 4:07 minutes