Healthcare Performance Metrics: How to Reduce Avoidable ER Visits

In a new monthly podcast, Healthcare Intelligence Network executive VP and COO Melanie Matthews shares the latest market research on key healthcare topics. This month’s metrics are derived from HIN’s July 2010 survey on Reducing Avoidable ER Visits, with commentary from Dr. Barsam Kasravi, managing medical director for state-sponsored programs for WellPoint and Sara Tracy, senior manager of emergency services at Kaiser Foundation Health Plan of Colorado.

More actionable data from 90 healthcare organizations on their efforts to reduce inappropriate use of the ED is contained in 2010 Performance Benchmarks in Reducing Avoidable ER Visits, a 50-page resource documenting trends and metrics from EDs across the country that are successfully managing ER utilization.

Length: 4:23 minutes

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