Healthcare Performance Metrics: How to Reduce Avoidable ER Visits

In a new monthly podcast, Healthcare Intelligence Network executive VP and COO Melanie Matthews shares the latest market research on key healthcare topics. This month’s metrics are derived from HIN’s July 2010 survey on Reducing Avoidable ER Visits, with commentary from Dr. Barsam Kasravi, managing medical director for state-sponsored programs for WellPoint and Sara Tracy, senior manager of emergency services at Kaiser Foundation Health Plan of Colorado.

More actionable data from 90 healthcare organizations on their efforts to reduce inappropriate use of the ED is contained in 2010 Performance Benchmarks in Reducing Avoidable ER Visits, a 50-page resource documenting trends and metrics from EDs across the country that are successfully managing ER utilization.




Length: 4:23 minutes

The Colorado Accountable Care Collaborative: Practical Lessons from an ACO


To provide immediate feedback to participants in Colorado’s accountable care organization (ACO) for Medicaid beneficiaries, program developers have chosen a handful of performance measures that will focus on program quality and cost containment, explains Laurel Karabatsos, deputy Medicaid director. The ACO is rapidly approaching its January 2011 launch date, and the development team has worked hard to garner support for an ACO that will provide health services for 60,000 Medicaid lives in the state.

Karabatsos and Jerry Smallwood, Medicaid reform unit manager, walked through Colorado’s ACO development process during The Colorado Accountable Care Collaborative: Practical Lessons from an ACO, a 45-minute webinar on September 29, 2010.




Length: 3:46 minutes