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This Month's Survey:

10 Questions on 2015 Healthcare Trends
Click here to take survey. From collaboration and consolidation to the ongoing transformation from a volume-based to a value-based system, the state of healthcare continues to challenge health plans, providers and employers. Please tell us about the last 12 months and how your organization is preparing for 2015 by completing our tenth annual survey on Healthcare Trends by December 13, 2014. You'll receive a free executive summary of the compiled results, and your responses will be kept strictly confidential.

PLUS: One respondent who completes the survey will be chosen to receive unlimited on-demand access to HIN's "2015 Healthcare Trends and Forecasts" webinar recorded on November 13, 2014...a strategic planning session you can share with your entire staff! View all open surveys.

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Chart of the Week:
Top Responsibilities of
Telephonic Case Managers

Top Responsibilities of Telephonic Case Managers

This Week's Challenge: Care continuity and transition management are among the key responsibilities of telephonic case managers, according to the 2014 Healthcare Benchmarks: Telephonic Case Management. Telephonic case managers also function as health coaches and patient educators, as well as perform a variety of care coordination tasks.

Click here to view a printable version of the chart. To get instant access to dozens of graphs and tables on telephonic case management, download a PDF version of 2014 Healthcare Benchmarks: Telephonic Case Management.

Audio Interview

SusanSusan Lehrer, RN, BSN, CDE, associate executive director of NYCHHC’s telehealth office, describes the work environment of care managers in the House Calls program, a blend of telehealth and telephonic case management for patients with diabetes, and comments on case load assignments.

Length: 3:48
Click here to listen
Click here for additional audio-interviews

HIN Presentations

he Healthcare Intelligence Network (HIN) is an electronic publishing company providing high-quality information on the business of healthcare. In one place, healthcare executives can receive exclusive, customized up-to-the minute information from more than 50 of the nation's leading healthcare publications in five key areas: the healthcare and managed care industry, hospital and health system management, health law and regulation, behavioral healthcare, and long-term care.

©Copyright 2014 Healthcare Intelligence Network

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