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This Month's Survey:

Healthcare Case Management in 2020
Take the survey. Increasingly, healthcare case managers are helping to drive clinical, quality and financial outcomes in population health management and chronic care across emerging models of value-based care. From various care sites, including inpatient and outpatient settings to telephonic-based approaches, case managers are attempting to guide a wide range of patients to these better outcomes.

Please share how case management is making a difference in your organization by completing HIN's 8th comprehensive survey on case management by March 31st. You'll receive a free executive summary of the compiled results, and your responses will be kept strictly confidential.

We value your input. Complete the survey today!


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Leading Metrics for Evaluating ACO Success

Leading Metrics for Evaluating ACO Success

This Week's Insight: Patient satisfaction/experience and clinical outcomes are the leading measures by which healthcare organizations evaluate the success of accountable care organizations, according to the 2020 Healthcare Benchmarks: Accountable Care Organizations. The survey also examined seven additional ACO success metrics.

Click here to see these additional evaluation metrics.

For access to additional metrics and benchmarks on ACOs, order your copy of 2020 Healthcare Benchmarks: Accountable Care Organizations today.

Audio Interview

SusanSusan Lehrer, RN, BSN, CDE, associate executive director of NYCHHC’s telehealth office, describes the work environment of care managers in the House Calls program, a blend of telehealth and telephonic case management for patients with diabetes, and comments on case load assignments.

Length: 3:48
Click here to listen
Click here for additional audio-interviews


HINnovation Profile: Social Determinants of Health
Screenings Leverage Learnings
from Existing Pilots



he Healthcare Intelligence Network (HIN) is an electronic publishing company providing high-quality information on the business of healthcare. In one place, healthcare executives can receive exclusive, customized up-to-the minute information from more than 50 of the nation's leading healthcare publications in five key areas: the healthcare and managed care industry, hospital and health system management, health law and regulation, behavioral healthcare, and long-term care.

©Copyright 2020 Healthcare Intelligence Network

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